Club Repair Specialist, Part-Time - Roger Dunn Golf Shops
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About The Position
The Club Repair Specialist at Roger Dunn Golf Shops plays a crucial role in enhancing the customer experience by providing expert golf club repair services. This position is designed for individuals who are passionate about golf and customer service, and who are eager to contribute to a store culture that aligns with the values of Worldwide Golf. The philosophy of 'Sure No Problem' emphasizes a customer-first approach, ensuring that every interaction is memorable and positive. The specialist will be responsible for performing various club performance modifications tailored to the specific needs of customers, ensuring that each repair meets the highest standards of quality and service. In addition to technical skills, the Club Repair Specialist will manage inventory effectively by accurately recording shop consumption, usage, and waste. This role requires a thorough understanding of golf club-making and repair techniques, as well as the ability to provide informed product and service recommendations. The specialist will also be expected to operate shop equipment safely, comply with workplace safety programs, and demonstrate accuracy in completing all order forms and repair tags. The position offers opportunities for growth and mobility within the company, which has been a leader in the golf retail industry for over 50 years. The Club Repair Specialist will work in a dynamic environment, interacting with customers and utilizing various tools and equipment to ensure that each golf club is repaired to the customer's satisfaction. This part-time role is ideal for individuals looking to gain experience in the golf industry while contributing to a team that values excellence and customer service.
