Club Manager

BJ's Wholesale Club • Northborough, MA

402d

About The Position

The Club Manager at BJ's Wholesale Club is responsible for leading the operations and profitability of a club, ensuring an excellent member experience, managing team members, and fostering a positive work environment. This role involves strategic decision-making, talent development, and maintaining operational efficiencies to meet company objectives.

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• Strong drive for results and solid work ethic is required.
• Excellent communication skills required.
• Ability to lead and motivate a large team.
• Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution required.
• High school diploma and/or college degree preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams.

Nice To Haves

• Experience in a membership warehouse club environment.
• Knowledge of retail marketplace trends.

Responsibilities

• Lead the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
• Create a club culture where team members feel challenged and recognized for their accomplishments.
• Manage talent and build a strong bench by encouraging team member growth and development.
• Effectively communicate necessary information to enable team members to perform their jobs effectively.
• Exhibit strong decision-making capabilities that align with the company's strategic priorities.
• Maintain awareness of local competition and current trends in the retail marketplace.
• Control operating costs and establish operational efficiencies.
• Implement new concepts to maximize profitability.
• Create a great shopping experience for members that exceeds expectations.
• Monitor expenses and adjust expenditures to achieve profit objectives.
• Attain planned sales volume through effective supervision and communication with the Home Office.

Benefits

• Weekly pay
• Free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs including vacation, personal, holiday, sick, bereavement leave, and jury duty
• Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees