Club Manager

Planet Fitness • Springfield, OR

19d • $48,000 - $52,000

About The Position

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Requirements

• Superior customer service skills and experience, preferably in the fitness industry.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

Nice To Haves

• Current CPR/AED Certification preferred.

Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Team Members and an Assistant Manager as ambassadors of the PF culture.
• Oversee and take accountability for the various aspects of club operations and financial performance, including sales activation, staff scheduling, payroll management.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines while showing ability in handling difficult situations independently.
• Oversee cleanliness, maintenance and safety of the facility, by organizing and deploying cleaning duties, supply and vendors ordering management.
• Leads by example and maintain consistent accountability for direct reports by training, coaching and ensuring adherence to PF’s values and goals.
• Provides clear and direct communication to Team Members, gives feedback and follows-up on execution.
• Has the ability to organize and utilize time management and prioritization skills effectively.

Benefits

• Work-out for free and enjoy the Black Card amenities
• Generous PTO, Paid holidays for eligible managers
• Medical, Dental, Vision insurance, Tax free HSA and Flex saving plans, supplement insurance options
• Build a career through advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees