Club Manager

Planet Fitness•La Mesa, CA

About The Position

At One World Fitness (Planet Fitness), we are scaling aggressively — 33 locations today and positioned to double within the next 3–4 years. Growth creates opportunity, and opportunity requires elite leadership. If you are competitive, operationally sharp, and obsessed with building winning teams — keep reading. As a Club Manager, you are the CEO of your club. You are responsible for: Driving revenue Protecting brand standards Building talent pipelines Executing company OKRs Delivering Raving Fans-level member experiences Producing consistent, profitable results This role is not about maintaining status quo. It is about elevating performance. Revenue targets are met and exceeded. Member retention trends upward. Inspections are passed with excellence, not excuses. Your team is developed, accountable, and promotable. Member complaints are minimal because service is proactive. Cleanliness and equipment uptime are non-negotiable. You do not wait for direction. You identify gaps. You solve problems. You develop people. You execute.

Requirements

2+ years of proven management experience.
Data-driven and comfortable making performance-based decisions.
Confident handling difficult employee and member situations.
High integrity with strong professional standards.
Competitive, ambitious, and growth-oriented.
Able to build culture while driving accountability.
You understand that leadership is influence — and results are earned.

Responsibilities

Performance & Revenue Ownership
Drive top-line revenue through memberships, retail, and amenities.
Analyze daily and weekly reporting to identify trends and implement corrective action.
Execute promotional initiatives and company OKRs with urgency and precision.
Hold your team accountable to sales and conversion standards.
Operational Excellence
Maintain inspection-ready standards at all times.
Ensure equipment repairs and cosmetic upkeep are addressed immediately.
Enforce policies consistently and professionally.
Protect the integrity of the Judgement Free Zone® brand.
Talent Development
Recruit and retain high performers.
Coach underperformers or take decisive action when necessary.
Build bench strength for future leadership openings.
Conduct structured development sessions and performance accountability conversations.
Member Experience – Raving Fans Standard
Create an environment where members feel welcomed, valued, and supported.
Respond to member feedback swiftly and professionally.
Turn service recovery moments into loyalty-building opportunities.
Lead by example on the floor — visible, engaged, and solutions-driven.