Club Manager

Planet Fitness - Garlan

23d • Onsite

About The Position

The Club Manager oversees gym operations to deliver a welcoming, positive, and exceptional “Judgement Free” experience while ensuring the club’s financial success. Responsible for leading and developing a motivated team, maintaining a clean and safe environment, and managing daily operations.

Requirements

• Superior customer and leadership skills
• Basic computer proficiency
• Passionate about fitness and health
• Hardworking, diplomatic, and energetic
• Positive and interpersonal
• Reliable, punctual, and professional
• Ability to resolve issues effectively
• High school diploma or GED equivalent required
• Must be 18 years of age or older
• Remain standing or walking for extended periods
• Frequent communication, in-person and via phone
• Occasionally lift up to 50 lbs.
• Handle cleaning chemicals or biohazards safely
• Full-Time, in-person, Monday – Friday
• Hours may fluctuate based on club needs

Responsibilities

• Create and maintain a safe and welcoming atmosphere
• Oversee member service
• Staff management
• Recruit, onboard, train, and develop staff
• Create staff schedules
• Provide coverage during absences
• Manage payroll and HR documentation
• Resolve employee issues or concerns
• Handle employee discipline, retraining, offboarding, and termination
• Authorize expenditures, refunds, and make daily bank deposits
• Oversee inventory, organization, cleanliness, and maintenance of the club
• Knowledge of marketing campaigns, promotions, and offers
• Track operational statistics and reports
• Involved in all front desk operations
• Greet members, guests, and prospects
• Respond to member questions and concerns
• Answer phones promptly
• Check in members and update accounts
• Facilitate new member sign-ups and conduct tours

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(K) Plan
• Free Gym Membership
• Employee Discount
• Performance Bonus
• Paid Holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees