Club Manager- East Lansing

Anytime Fitness • East Lansing, MI

373d

About The Position

The Club Manager at Anytime Fitness is responsible for delivering a world-class experience to all customers while managing the facility's operations. This role emphasizes customer service, financial management, and community engagement, ensuring that members achieve their fitness goals and enjoy a positive environment. The Club Manager also plays a key role in sales and maintaining the integrity of the facility, while exemplifying the brand's values and culture.

Requirements

• High school diploma or GED required.
• Strong communication skills and must be coachable.
• Strong problem-solving skills and a passion for health and fitness.
• Understanding of team cohesion and the ability to work well with others.
• Proficient in Microsoft Office Suite; experience with POS systems and gym management software is a plus.

Nice To Haves

• CPR/AED Certification

Responsibilities

• Maintain accurate financial profiles for members and promote the club's financial growth.
• Directly responsible for membership sales and contacting prospects.
• Ensure the integrity of the facility and advise on equipment needs and purchases.
• Provide excellent customer service and engage regularly with members to help them achieve their goals.
• Handle customer feedback, membership cessation requests, and other inquiries.
• Build and maintain business relationships and attend local community events.
• Act as a brand ambassador for Anytime Fitness, promoting personal and team development.
• Perform other related duties as assigned by management.

Benefits

• Industry best Health Insurance
• Dental and Vision Insurance
• Life Insurance
• Long- and Short-term Disability Insurance
• Company Matched 401(k); Roth IRA available
• Performance Bonuses
• Employee Assistance Program (EAP)
• Employee Discount Purchase Program
• 10 Days Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees