Club House Manager

LIV HOSPITALITY LLC•Deadwood, SD

About The Position

This position reports to the Slot Floor Manager and provides expertise in the development of high-value players through relationship building, player outreach, and management of the player’s club. This is accomplished by maintaining positive relationships with Tin Lizzie’s guests, appropriate scheduling and training of player’s club staff, and direct marketing to our most valuable players. The Casino Host will coordinate player development strategies with the Casino Slot Floor Manager and Marketing Manager. Manages Tin Lizzie's player’s club operations, and player development with ownership of department performance in labor expenses, player development results, compliance, and casino promotion engagement. This position will contribute significant input to slot marketing strategy, casino promotions, slot event execution, and player development. The Casino Host & Clubhouse Manager ensures staff are properly trained in department SOPs, maintains compliance with all gaming regulations, and staffs the Clubhouse with employees who demonstrate a high level of guest service. Additionally, this hands-on management position requires strong leadership skills, working at the player’s club, and the ability to establish positive working relationships with players and employees. Performs other gaming-related duties as assigned. Ensure the training and education of Clubhouse attendants. Maintain effective internal communications to ensure that all relevant departments are kept informed and up to date of slot promotion objectives. Perform Clubhouse duties as needed. Carry out player development duties. Maintain a strong understanding of gaming fundamentals, slot products, and slot promotions. Other duties as assigned by executive management Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

Requirements

Must be able to obtain a South Dakota Commission on Gaming Support License within 30 days of hire
Excellent verbal and written communication
Experience managing multiple projects simultaneously
Excellent interpersonal skills

Nice To Haves

Minimum of 1 year player’s club management experience and/or casino hosting preferred.
Hospitality & casino industry experience preferred.

Responsibilities

Maintaining positive relationships with Tin Lizzie’s guests
Appropriate scheduling and training of player’s club staff
Direct marketing to our most valuable players
Coordinate player development strategies with the Casino Slot Floor Manager and Marketing Manager
Manages Tin Lizzie's player’s club operations, and player development with ownership of department performance in labor expenses, player development results, compliance, and casino promotion engagement.
Contribute significant input to slot marketing strategy, casino promotions, slot event execution, and player development
Ensure staff are properly trained in department SOPs
Maintain compliance with all gaming regulations
Staffs the Clubhouse with employees who demonstrate a high level of guest service
Ensure the training and education of Clubhouse attendants
Maintain effective internal communications to ensure that all relevant departments are kept informed and up to date of slot promotion objectives
Perform Clubhouse duties as needed
Carry out player development duties
Maintain a strong understanding of gaming fundamentals, slot products, and slot promotions
Other duties as assigned by executive management

Benefits

Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
Dining Deals: Get discounts on food and beverages at our outlets.
WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!