Club Host/Hostess

MPB Hotel LLC•Lantana, FL

About The Position

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Resort & Spa, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. We are seeking a Club Host to join our team. As a key member of the Eau Resort & Spa team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. The Eau Club Host is a multi-functional, highly skilled hospitality professional, responsible for delivering seamless, intuitive, and Forbes Five-Star–caliber service across all stages of the guest journey—pre-arrival, arrival, stay, and departure. This elevated role serves as a single point of personalized service for Eau Club guests, blending Front Desk operations, Concierge services, Guest Relations, and Club Lounge Attendant functions into one cohesive, guest-centric position. We have a full-time position available. This role is a flexible position (AM / PM), and all candidates must be able to work weekends, holidays, and nights.

Requirements

High School Graduate
Ability to pleasantly communicate with proper grammar in English.
Ability to provide legible communication.
Ability to compute basic mathematical calculations.
Minimum one year experience in similar position in hospitality industry.
Fluency in a second language, preferably Spanish.
Knowledge of local area, attractions, services, and supplies/vendors.
Ability to input and access data on a computer.
Ability to focus attention on guest needs, remain calm and courteous.
Ability to promote positive relations.
Ability to prioritize, organize and follow up.
Ability to focus attention on details.
Ability to maintain confidentiality of all guest information and pertinent hotel information.
Ability to ensure security of guest room access.
Ability to work well under pressure of coordinating multiple requests at any given time.
Ability to stand for an extended period or for an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds.