Part Time Club Concierge - Snowmass Mountain Club - Winter

Aspen Skiing Company•Snowmass Village, CO

1d•$24 - $24

About The Position

The Club Concierge provides high-level personalized service to all members and their guests while maintaining the professional standards of a private mountain club. The role focuses on creating a welcoming, comfortable environment, managing amenity-style snack and beverage offerings, and assisting with daily needs such as activity coordination, equipment logistics, and local arrangements. This position reports to the Club Manager.

Requirements

High school diploma or equivalent required
Prior experience in a hospitality or private club setting preferred
TIPS or alcohol service certification helpful but not required
Food Handler Certification preferred
Strong guest service orientation with discretion and professionalism
Knowledge of greater Mammoth area activities and seasonal offerings
Basic food and beverage service experience, including snack and beverage presentation
Working understanding of ski equipment and mountain operations
Computer proficiency; comfortable with data entry and internal communication platforms
Strong organizational and multitasking skills
Ability to work autonomously and collaborate with other departments
Clear, professional verbal communication; bilingual skills helpful
Calm under pressure and responsive in fast-paced, high-service environments
Basic inventory and record-keeping abilities
Ability to lift and carry light supplies or equipment when needed
Flexible schedule, including weekends and holidays

Responsibilities

Greet and engage with members and guests by name, offering a warm and attentive welcome
Maintain, stock, and present complimentary snack and beverage offerings (e.g., chips, soft drinks, charcuterie boards) to reflect club standards
Monitor lounge cleanliness and ambiance, ensuring a consistently comfortable, orderly, and well-stocked space
Coordinate ski valet services including equipment storage, retrieval, and assistance with rentals or tuning
Assist members with local reservations for dining, activities, spa appointments, and transportation
Maintain accurate records of guest visits and transactions (e.g., day tickets, guest use limits)
Communicate efficiently with internal departments including ski concierge, valet, and Membership Office to fulfill member requests
Assist with light administrative tasks including email communication, package handling, and member account documentation
Support inventory tracking and retail sales for club merchandise, as applicable
Provide information on Mammoth and surrounding area conditions, activities, and events
Report member feedback, issues, or complaints to the Club Manager in a timely manner
Perform other duties as assigned