Club Concierge
About The Position
Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and we are on the look out for a passionate Club Concierge to join our team! As a Club Concierge, you are the face and heartbeat of the club floor. Your role is to elevate the member experience every day by engaging with members, resolving issues quickly and confidently, and driving participation in all aspects of club life. You’ll bring the David Lloyd Clubs experience to life through exceptional service, proactive communication, and genuine care for every member interaction You will bring the DL Clubs ethos to life through warm, proactive, and solution-focused member engagement. Ensure every member leaves the club feeling valued and supported, you will also spend your time on the floor connecting with members: answering questions, resolving concerns, and building strong relationships that enhance satisfaction and loyalty Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.
Requirements
- GCSEs (or equivalent) in Maths and English
- Strong organisational and multitasking abilities
- Comfortable using data systems and digital tools
- Confident communicator with a natural ability to connect with others
- Passionate about hospitality, service, and creating memorable experiences
- Active listener and effective problem-solver
- A collaborative team player who brings energy, positivity, and initiative
Benefits
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
