Club Attendant
About The Position
The purpose of the Club Attendant is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling. General Responsibilities Greet all customers in a warm, friendly and welcoming tone. Responsible for answering the phone and providing appropriate information to customers. Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise. Accurately account for all credit card and cash handling transactions. Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily. Ensure rental equipment is properly checked out and accounted for. Assist Course Ambassadors to ensure smooth operation and traffic flow on the course. Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette. Assist in snack bar area when on occasion or as needed. Driving golf carts and parking them in the staging areas. Other duties as assigned.
Requirements
- High school diploma or equivalent.
- Experience in a retail environment.
- Experience Proficiency in Microsoft Word, Outlook and Excel.
- Must have attention to detail.
- Must be fluent in verbal and written English.
- Basic computer and typing skills are required.
- Excellent written and oral communication skills required.
- Positive interpersonal skills required.
Nice To Haves
- Golf Course experience is preferred but not a pre-requisite.
- Knowledge of Point-of-Sale systems is helpful.
- Previous golf related experience ideal.
- Previous guest service and cashier experience preferred.
Responsibilities
- Greet all customers in a warm, friendly and welcoming tone.
- Responsible for answering the phone and providing appropriate information to customers.
- Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
- Accurately account for all credit card and cash handling transactions.
- Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
- Ensure rental equipment is properly checked out and accounted for.
- Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
- Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
- Assist in snack bar area when on occasion or as needed.
- Driving golf carts and parking them in the staging areas.
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
