Cox Communications-posted about 1 year ago
$43,805 - $65,790/Yr
Full-time • Entry Level
Raleigh, NC
Broadcasting and Content Providers
This job is no longer available
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The Cloud Support Technician at RapidScale is responsible for providing tier one troubleshooting and client communication for Microsoft Office 365 services. This role involves maintaining multiple customer environments, managing ticket backlogs, and ensuring a customer-first experience while addressing high-priority issues. The technician will work closely with various teams to deliver effective solutions and maintain high levels of customer satisfaction.
