Cloud Support Deputy Site Lead

Accenture Federal Services • Reston, VA

3d

About The Position

As a trusted Microsoft partner in the Federal space, the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations) and Customer Experience (CXP). These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365.

Requirements

• Bachelor’s Degree plus 5+ years of experience, or in lieu of a degree 7+ years of experience, to include: cross team/group/org collaboration skills
• communication skills to include effectively tailoring messages to the specific needs of the audience
• excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
• experience in briefing to customers/clients
• experience with Microsoft Office tools (Powerpoint, Excel, Word, Sharepoint)
• Ability to travel to sites within your region when needed
• Shift work may be required
• Active US Passport required
• Must have an active TS/SCI security clearance with Poly

Nice To Haves

• Experience with managed services project and/or in a secure operations center preferred
• Experience working in/with a data center
• Involvement supporting air gapped or any cloud environments a plus
• Experience with technical writing, SOP creation or knowledge articles
• Experience with PowerBI
• Experience supporting the Azure cloud environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees