Cloud Solution Architect - Consumer Marketing
About The Position
As a Cloud Solution Architect (CSA) in the Consumer Marketing organization, you will help to shape the next generation of Data and AI driven Martech Infrastructure. In this role, you will bring a keen eye to secure, scalable, and extensible solutions. As a senior individual contributor you will design, validate, and guide the foundational capabilities that power AI agents, real-time personalization, data governance and cloud orchestration across our marketing tools and platforms. You will also partner closely with analytics, data engineering, marketing operations, and privacy teams in this role. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Requirements
- Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience OR equivalent experience.
- 5+ years of experience in cloud architecture, data platform engineering, or complex technical deployments.
- Proven experience designing distributed data systems, analytics infrastructure, or identity-centric architectures.
Nice To Haves
- Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, project management, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years of marketing operations, program management, project management, or related experience OR equivalent experience.
- 3+ years technology/process improvement experience.
- Background supporting marketing, experimentation, or journey orchestration platforms (email, in-product, web personalization).
- Hands-on familiarity with: Azure Synapse, Foundry, Event Hub, Cosmos, etc.
- Headless CMS, DAM and Adobe platforms
- Identity resolution frameworks, CDP architecture patterns, and consent governance.
Responsibilities
- Architect secure, scalable solutions across the consumer marketing platforms that support data ingestion pipelines, identity resolution services, and governed data layers required for activation and analytics.
- Lead Architectural Design Sessions (ADS) to align cloud architecture with Consumer Marketing’s data model, taxonomy, consent requirements, and AI-driven personalization needs.
- Modernize our Consumer Data Platform (CDP) architecture and enable AI-ready data infrastructure
- Implement cloud patterns that support ML scoring, journey analytics, and activation across channels by establishing reusable, output-agnostic data and identity layers.
- Ensure your deliverables meet “well architected” standards for performance, maintainability, security, scale, and reliability.
- Partner with Data Architects and Data Engineers to define scalable schemas, event taxonomies, and data layers needed for analytics, AI, experimentation, and privacy centric activation.
- Drive the implementation of an identity resolution layer (deterministic + probabilistic), enabling persistent stitched profiles and automated activation across marketing channels.
- Architect compliance-by-design data flows that meet privacy, legal, and consent handling requirements centrally.
- Support modernization efforts to deliver real-time audiences, MLbased personalization, and unified governance.
- Articulate how Azure, CDP modernization, and identity services accelerate campaign speed, personalization maturity, and AI readiness through best-in-class documentation.
- Translate business objectives into architectural pathways—across journey orchestration, predictive scoring, next best action models, and personalized content delivery.
- Identify AI and analytics opportunities unlocked by improved CDP architecture and platform connections (real-time journeys, multitouch attribution, automated experimentation).
- Embody our culture and values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
