Cloud Services Implementation Engineer

Iron Mountain

94d • $120,500 - $160,600

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Proficiency in back up applications such as Rubrik, CommVault, Veeam, Data Domain, and others.
• 8+ years of overall IT experience with at least 4+ years in cloud architecture and implementation.
• Deep expertise with one or more major cloud platforms: AWS, Azure, or GCP.
• Strong knowledge of containerization technologies (Docker, Kubernetes).
• Solid understanding of cloud security best practices and identity/access management.
• Strong communication, leadership, and stakeholder engagement skills.
• Previous knowledge of best in class Customer Service & Support teams.
• Ability to maintain a positive attitude in high pressure situations and manage distributed teams with competing priorities with tight deadlines.
• Acting as the IT escalation point of contact for Executives - ensure customers are highly satisfied with the service provided and that we are providing continuous improvement.

Nice To Haves

• Cloud certification(s): AWS Certified Solutions Architect, Azure Solutions Architect Expert, or GCP Professional Cloud Architect.
• Experience with hybrid cloud and on-premises integration.
• Familiarity with compliance frameworks (e.g., HIPAA, SOC 2, GDPR, FedRamp).

Responsibilities

• Support the Pre-Sales architecture and design process and lead the hands-on implementation of the Iron Cloud solution(s) to meet customer and internal requirements.
• Partner closely with Iron Cloud’s Product leader, the Implementation Manager team, as well as the Pre-Sales and Solutions Architect teams.
• Collaborate with cross-functional teams, including EIT and Data Center network engineers, Info Security teams, and key business stakeholders.
• Drive cloud migration and modernization initiatives, including lift-and-shift and/or re-platforming.
• Ensure adherence to best practices for security, compliance, performance, and cost-efficiency.
• Provide architectural governance and conduct design reviews in partnership with the implementation manager.
• Mentor and guide implementation teams throughout the project lifecycle.
• Stay current with emerging cloud technologies and recommend strategic adoption where appropriate.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• tuition_reimbursement
• flexible_scheduling
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees