Cloud Program Supply Demand Sr Account Manager

Seagate TechnologyFremont, WA
13d$90,000 - $128,000Hybrid

About The Position

The Cloud Program Supply Demand Account Manager is responsible for end to end supply and demand execution for one or more large Cloud Service Provider (CSP) accounts. This role owns operational delivery, ensuring customer demand is translated into executable supply plans while balancing internal constraints, financial objectives, and customer commitments.This role demonstrates strong supply chain execution and project management discipline, independently leading complex programs and cross functional workflows. The role partners closely with Sales, Customer Success, Planning, Factory, Logistics, and Finance to drive predictable execution, risk mitigation, and on time delivery.

Requirements

  • Significant experience in supply chain, operations, or business analytics.
  • Proven experience managing complex, cross functional execution
  • Strong project management, analytical, and communication skills
  • Experience operating in fast paced, ambiguous environments

Nice To Haves

  • Experience supporting hyperscale or large CSP customers
  • Familiarity with SAP, E2Open, forecasting and planning tools
  • Exposure to product ramps, qualification programs, or supply recovery initiatives

Responsibilities

  • Own rolling demand and supply plans for assigned CSP account(s)
  • Translate customer forecasts and POs into executable internal plans
  • Monitor supply commits, backlog, inventory, and shipment performance
  • Ensure data accuracy across planning and execution systems
  • Act as the primary operational owner for supply chain execution issues
  • Identify and mitigate risks related to capacity, yield, qualification timing, and material availability
  • Partner with Planning, Factory, and Customer Success on recovery and trade off scenarios
  • Clearly communicate risk, impact, and mitigation plans to stakeholders
  • Lead cross functional execution forums (weekly supply reviews, risk calls)
  • Manage program milestones for product ramps, transitions, and qualification programs
  • Track actions, dependencies, and deliverables to closure
  • Escalate blockers appropriately when execution is at risk
  • Serve as the operational interface for customers on supply and delivery topics
  • Support customer co planning activities with data driven insights
  • Align closely with Sales and Customer Success on messaging and commitments
  • Prepare and support QBRs, SBRs, and leadership updates
  • Understand revenue and margin implications of supply decisions
  • Support forecast accuracy, revenue attainment, and inventory optimization
  • Partner with Finance and Revenue Ops on demand to revenue reconciliation

Benefits

  • eligibility to participate in discretionary bonus program
  • medical, dental, vision, and life insurance
  • short-and long-term disability
  • 401(k)
  • employee stock purchase plan
  • health savings account
  • dependent care, and healthcare spending accounts
  • paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave
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