Cloud Platform Owner

HunkemöllerDeerfield, IL
4d

About The Position

In this role you will be the bridge between the internal users of the platform (infrastructure, data and development teams) and our external partner that manages the platform. As owner of the platform, you not only collect the requirement of the users, you also propose and implement improvements. You will keep track of all changes and improvements, own the backlog and align with the external partner on the actual implementation. While most of this work will be done by the external partner, there is room for hands on work in the platform as well. Next to this, you will also be the go-to person in case of issues or incidents and you take the lead in having the issue resolved, either yourself or by our external partner that delivers 24/7 support. Hunkemöller’s mission is to be a much loved, social and inclusive brand - powered by our people. We have over 900 stores in 15 countries and we are growing. Our plans to expand both in Europe and beyond provide exceptional opportunities for those with a passion for retail. Indeed, passion is one our six values: fun, inclusive, passionate, sexy, in-touch and inspiring. These values drive all we do and together with our growing commitment to the well-being of people, planet and communities, we are building a brand aligned to the demands of our global customers and those that work with us. Our USPs are many however, at the heart of what makes us special is a commitment to World-Class service, whatever the channel and wherever the store. This commitment extends to how we work with each other and creating a World-Class working environment. Hunkemöller is certified TOP EMPLOYER of the Netherlands (for the third time in a row) & Germany 2020, which underlines our people initiatives and achievements.

Requirements

  • Proven hands-on experience in cloud infrastructure (preferably GCP).
  • Experience with Terraform (or similar) and infrastructure-as-code practices.
  • Familiarity with hybrid cloud integrations (on-prem, SAP, other clouds).
  • Clear communicator with ability to explain technical risk and cost in plain terms.
  • Decisive governance and stakeholder management across multiple teams.
  • Calm under pressure, especially during incidents and escalations.
  • Vendor management experience with cloud providers and support partners.

Nice To Haves

  • GCP Professional certifications
  • Experience in retail or ecommerce environments.

Responsibilities

  • Platform Ownership & Governance Define and maintain GCP usage guardrails (access, environments, policies).
  • Collaborate with our external support partner to improve FinOps: budgeting, tagging, cost tracking, and optimization.
  • Internal Team Enablement Make sure that the infrastructure, data and development teams get the most out of our Google Cloud Platform
  • Optimize the platform by defining e.g. templates and standards
  • Operational Excellence Define service levels, alerting, and dashboards for platform health.
  • Lead incident coordination and post-mortems; drive preventive actions.
  • Security, Compliance & Risk Collaborate with the CISO to enforce “security by default” principles.
  • Translate ISO/SOC requirements into actionable platform checks.
  • Manage change and risk through lightweight design reviews and exception handling.
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