We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. How we LEAD: We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape. How you'll CREATE: The responsibilities of this position include, but are not limited to, the following functions in the Operations organization: technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices Work within a CloudOps team to meet project objectives in a timely fashion Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP Implement proposed solutions to ensure the delivery of a quality product or service Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance Compile and remediate vulnerabilities identified by the securities team Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution Ensure high work standards regarding incident and change management tasks Other tasks as deemed necessary or appropriate