Cloud Operations Engineer

Leidos

About The Position

LDSI is seeking a talented, detail-oriented Cloud Engineer to fill a critical operational role supporting our FedRAMP authorized SaaS application. We serve high profile customers including all branches of federal, state, and local government, as well as commercial clients. Leidos DSI delivers industry-leading digital communications and workflow software along with excellent customer support. In this role, you will use existing skill to monitor and manage day-to-day operations of the hosted application environment, focusing primarily on auditing, monitoring, and “OS and up” configuration. You will be working with a team of experienced engineers and with our external service provider to ensure a smooth application experience for end users. You will work with internal teams to troubleshoot and diagnose issues, and directly with customers to configure new application instances. Consistency, adherence to procedure, and meticulous attention to detail will serve you well in this position. Commitment to good configuration management is required. Forward planning for application hosting across our government customer markets will allow you to develop new skills. You will contribute to the ongoing architecture and design for current and future implementations. This position offers a unique opportunity for a talented engineer to gain career building expertise in both technical and compliance domains supporting our FedRAMP authorized SaaS. You will join a highly respected team in a fast-paced, flexible work environment, and be supported by management team that encourages career development.

Requirements

Windows Server support/maintenance
IIS
Group Policy and Active Directory expertise
DNS Management
Understanding of security compliance frameworks (NIST 800-53/FISMA/FedRAMP)
Software Deployment/System Implementation experience
Familiarity with Configuration Management and change management best practices
Willingness/flexibility to perform weekend and after-hours system maintenance work
Strong problem solving/trouble-shooting skills
Strong customer service/team communication skills
The ability to document your work and organize information for the shared benefit of the larger team
Typically requires BS degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Equivalent professional experience will be considered in lieu of a degree.

Nice To Haves

SMTP Mail servers, protocols, reputation management and standards
Oracle Database Administration
AWS experience/knowledge, especially SysOps or Architect domains
Enterprise/Cloud Anti-virus solutions
SIEM solutions for Cloud environments

Responsibilities

Monitor and manage day-to-day operations of the hosted application environment
Focus primarily on auditing, monitoring, and “OS and up” configuration
Work with internal teams to troubleshoot and diagnose issues
Work directly with customers to configure new application instances
Contribute to the ongoing architecture and design for current and future implementations