Cloud Operations Engineer

Universal Music Group • Nashville, TN

73d

About The Position

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape.

Requirements

• 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams
• Extensive experience in technical server and Enterprise storage management
• Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)
• Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)
• Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)
• Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)
• Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)
• Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux
• Practical (hands-on) experience using Windows
• Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)

Nice To Haves

• MCSE, AWS, GCP and UNIX certifications strongly preferred

Responsibilities

• Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices
• Work within a CloudOps team to meet project objectives in a timely fashion
• Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management
• Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP
• Implement proposed solutions to ensure the delivery of a quality product or service
• Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards
• Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance
• Compile and remediate vulnerabilities identified by the securities team
• Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution
• Ensure high work standards regarding incident and change management tasks
• Other tasks as deemed necessary or appropriate

Benefits

• Comprehensive medical, dental, vision, and FSA options
• 100% coverage for out-patient mental health services
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• A lifetime fertility support allowance of $30,000 to plan participants
• Student Loan Repayment Assistance and Tuition Reimbursement
• 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees