Cloud Operations Engineer I

International Game Technology-posted about 1 year ago
$44,990 - $96,845/Yr
Full-time • Entry Level
Las Vegas, NV
10,001+ employees
Amusement, Gambling, and Recreation Industries
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Cloud Operations Engineer I at IGT is responsible for the design, development, and maintenance of cloud systems, ensuring high availability and reliability of IGT's gaming applications across various cloud platforms. This role emphasizes customer service and collaboration between software development and infrastructure teams, contributing to the overall success of IGT's cloud-managed services.

  • Work within cloud platforms focusing on availability, reliability, and automation.
  • Understand containerization platforms like Kubernetes and Docker.
  • Design and deploy scalable, fault-tolerant, and high-availability solutions.
  • Integrate, test, and maintain IGT systems and associated applications.
  • Maintain production infrastructures hosting IGT's software across multiple platforms.
  • Diagnose, troubleshoot, and reproduce reported issues in a lab environment.
  • Carry out activities related to new installations, maintenance, and long-term support of IGT's gaming systems and software applications.
  • Establish and build relationships internally and externally.
  • Exceed expectations for established SLAs related to global systems engineering support.
  • Conform to standardized processes when operating remote connectivity solutions for real-time support.
  • Stay current with existing and emerging technologies relevant to the business.
  • Produce and modify technical documentation and processes.
  • Function in a high-paced, high-demand working environment.
  • Participate in multiple service-oriented projects involving major product lines and platforms.
  • Bachelor's degree or equivalent experience required.
  • Ability to obtain gaming licenses.
  • Available for 24/7 schedule rotation.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Microsoft and networking certifications are a plus.
  • 1+ year knowledge in security, networking, administration, and hardware is a plus.
  • Strong interpersonal skills to interact with all levels of employees professionally.
  • Ability to handle high levels of stress and maintain congeniality with employees and customers.
  • Critical thinking skills are essential in a fast-paced environment.
  • Strict adherence to company policies and confidentiality is required.
  • Timely and accurate performance of assigned duties is essential.
  • Ability to multi-task and work independently with minimal direction.
  • Understanding of organizational functions and departments is necessary.
  • Ability to pass a Background Security Investigation.
  • Valid driver license and clean driving record.
  • Experience with cloud platforms like AWS, GCP, or Azure.
  • Familiarity with gaming systems and software applications.
  • 401(k) Savings Plan with Company contributions
  • Health, dental, and vision insurance
  • Life, accident, and disability insurance
  • Tuition reimbursement
  • Paid time off
  • Wellness programs
  • Identity theft insurance
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Cloud Operations Engineer Resume Examples
•
Cloud Operations Engineer Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service