Cloud Onboarding Engineer

Cloud at Work-posted 3 months ago
$75,000 - $90,000/Yr
Full-time
101-250 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Under the direction of the Onboarding Team Lead, the primary function of the Cloud Onboarding Engineer is to administer a variety of technical projects related to the setup, maintenance, onboarding, and support of Cloud at Work’s new and existing clients.

  • Act as a voice for the client as needed.
  • Manage new client onboardings into VMware and Azure, change requests and upgrades.
  • Respond to tickets and requests from clients, partners, and internal teams following our SLAs.
  • Serve as senior support escalation.
  • Participate in after-hours on-call.
  • Develop and create documentation for both internal and client-specific environments.
  • Develop and recommend cost-saving technical system and process improvements.
  • Special Projects assigned by the Onboarding Team Lead.
  • A degree in a technology field or 5+ years of experience in a similar position.
  • Ability to interface with individuals at all levels within a client’s organization in a professional manner and strive to maintain constructive working relationships.
  • Demonstrated success in working with people in establishing goals, objectives, and change management plans.
  • Strong communication and collaboration skills.
  • Experience/training in providing technical support.
  • Perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines.
  • Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner.
  • Demonstrate integrity, ingenuity, and inventiveness in the performance of assigned tasks.
  • Ability to easily adapt to and learn new technologies.
  • Maintain important records efficiently and accurately.
  • Maintain confidentiality of information processed or prepared.
  • Perform duties and responsibilities independently.
  • Ability to coordinate, research, and analyze special projects/reports.
  • Establish and maintain effective working relationships with other Cloud at Work employees, supervisory personnel, clients, and partners.
  • Perform time management and scheduling functions, meet deadlines, and set project priorities, including following up on such functions or projects.
  • Ability to perform duties with awareness of all requirements of Cloud at Work policies.
  • Must possess positive, professional interpersonal skills.
  • Experience with Sage products.
  • Experience with ConnectWise Automate and Manage, LogicMonitor, vCenter/vCloudDirector, Nerdio, Azure, IT Glue/BitWarden.
  • Health and Welfare (Medical, Dental, Vision)
  • Accident, Critical Illness, and Hospital Indemnity
  • Employee Assistance Program (EAP)
  • Life and AD&D Insurance
  • Short- and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Transportation and Parking Accounts
  • Health Savings Accounts (with company contribution)
  • Retirement Planning (401k with matching contribution)
  • Legal Benefits
  • Identity Theft Protection
  • Pet Insurance
  • Wellness Program Offerings
  • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
  • 8 Paid Holidays per year, including 1 floating holiday.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Cloud Engineer Resume Examples
•
Cloud Engineer Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service