Cloud Media Platform Engineer 1

Focus on the Family•Colorado Springs, CO

2d•$81,120 - $94,120•Onsite

About The Position

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal. The Cloud Media Platform Engineer 1 position exists to support ministry objectives by architecting, designing, implementing, and maintaining training for supporting secure, reliable, and scalable cloud media asset management storage applications. Position responsibilities include availability, performance, efficiency, media organization, change management, monitoring, emergency response, and capacity planning of ministry cloud media infrastructure. The outcome will be infrastructure for private, public and hybrid cloud systems that support applications, systems and processes which are more consistent, automated, reliable, and observable.

Requirements

Bachelor's Degree in Computer Science, Digital Media, Management Information Systems, Media Production, related field, or equivalent experience
Certified Digital Asset Manager (CDAM), related field, or equivalent experience
3-5 years of experience and knowledge digital asset organization, metadata standards, and cataloging
3-5 years of experience and knowledge in broadcasting and media production
Metadata standards & cataloging
Media Asset Management (MAM) systems
File formats & media workflows
Archiving & preservation
Attention to detail & organizational skills
Strong experience with change management processes
Strong customer service-oriented attitude
Ability to communicate effectively (verbal and written)
Ability to communicate effectively with technical members of teams within IT
Ability to effectively communicate technical issues to non-technical members of Ministry teams
Attention to detail and accuracy
Ability to adjust quickly to meet a goal and/or changing circumstances (changed work schedules, customer needs, strategic directions of the company, etc.)
Ability to manage numerous and sometimes conflicting objectives, projects, and/or activities at the same time
Strong analytical, time-management and organizational abilities
Strong ability to organize and plan work in advance, determining the most effective and/or efficient courses of action
Ability to apply logic, rational thinking, intuition, and discernment in innovative ways to analyze situations, solve problems, and make decisions
Ability to function effectively and efficiently in a team environment, as well as ability to work independently on complex issues or efforts
Ability to maintain a high degree of integrity and ethical behavior in all business activities and decisions
Excellent problem solving and troubleshooting skills
Maintain a cool and calm demeanor under pressure
Strong constituent focus and understanding that all services impact the ministry’s ability to reach constituents (external customer/end user) with gospel-centric, life changing content
Ability to represent the department in a professional Christ-like manner in all dealings with our ministry customers and external partners
Adheres to FOF principles of stewardship by using time and resources efficiently

Responsibilities

Works on one or more products or projects
Implements, manages, and maintains cloud Media Asset Management applications, storage, data, and scales these as needed
Architects, manages, and administers cloud Media Asset Management applications and resources on various cloud storage platforms
Trains Video and Audio editing staff on the use of cloud Media Asset Management applications and systems
Supports Video and Audio editing staff on workflow challenges and changes
Supports customer / business requests related to Media assets
Partners with other cloud Infrastructure Engineers on architecture and design of multi-storage cloud tiers and the migration and organization of media asset data
Partners with other cloud Infrastructure Engineers on Data Protection systems and strategies
Identifies and organizes all Video and Audio media assets and works with business stakeholders on media asset data hygiene and retention
Develops and documents organizational methods and structure within the cloud Media Asset Management files systems, asset groups, and asset containers
Maintains and practices expertise in digital asset organization, metadata standards, and cataloging
Implements, manages, and maintains transcoding and A.I. Media Asset Management technologies as needed
Works with solution vendors to open and resolve trouble-tickets related to Cloud Media Asset Management applications
Maintains competency dealing with manufacturer / vendor / partner sales and support
Advises Senior leadership, when needed, on data hygiene recommendations and strategies
Monitors and maintains tight cloud storage cost-controls and automated cloud storage tiering mechanisms to maximize cost efficiency
Maintains tight relationships, strategies and collaboration with other departments and stakeholders for both Brand adherence and DAM (Digital Asset Management) solutions
Works to help align and advise strategy, metadata and integration(s) between MAM and DAM solutions
Works to implement and champion Rights Management solutions where applicable
Maintain current education on latest industry roadmaps related to the ever-evolving cloud-editing space
Expands knowledge of evolving, innovative cloud media technologies and assist with recommendations for implementation and adaptation of new technologies
Advises leadership on new technologies that can gain workflow and cost efficiencies
Maintains core knowledge on user access and IAM principals, assists in in-app user role creation and user provisioning
Documents everything so that observations turn into repeatable actions and into automated processes
Maintains, develops, and improves core editing workflow processes and advises on industry best practice
Mentors client teams, editing teams and team members as appropriate
May be part of the department leadership team, providing specialized feedback, advice, insight, and guidance to the Director as appropriate
Be a first responder on-call to provide after-hours and weekend support when necessary
Participates in on-going training activities
Perform other duties as assigned