Cloud Infrastructure Site Reliability Engineer (SRE)

UST•Berkeley, CA

56d•$65,000 - $98,000

About The Position

Cloud Infrastructure Site Reliability Engineer (SRE) Lead I - Cloud Infrastructure Services Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you'll create a boundless impact that transforms your career—and the lives of people across the world. You Are: As a Cloud Infrastructure Site Reliability Engineer (SRE) with expertise in multiple public cloud service provider platforms, you will be responsible for operating infrastructure solutions, following the principles and practices pioneered by Google's SRE model. The opportunity: · Design, build, and maintain highly available, scalable, and secure cloud infrastructure on platforms such as AWS, GCP, or Azure. · Develop and implement automation for provisioning, monitoring, scaling, and incident response using Infrastructure-as-Code tools (e.g., Terraform, CloudFormation, Ansible). · Monitor system reliability, capacity, and performance; proactively detect and address issues before they impact users. · Respond to production incidents, participate in on-call rotations, and lead post-incident reviews to drive root cause analysis and reliability improvements. · Collaborate with software engineering and security teams to ensure new services and features are production-ready and meet reliability standards. · Build and maintain tools for deployment, monitoring, and operations; automate manual processes to reduce toil. · Document operational processes and system architectures to ensure knowledge sharing and repeatability. · Continuously evaluate and implement new technologies to improve system reliability, security, and efficiency. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
3+ years of experience in software development with proficiency in at least one programming language (e.g., Python, Go, Java, C++).
Experience administrating cloud platforms (AWS, GCP, Azure), including networking, security, containerization, storage, data management, and serverless technologies.
Solid understanding of Linux systems, networking fundamentals, virtualized, and distributed systems, file systems, system processes and configurations.
Deep understanding of observability (monitoring, alerting, and logging) tools in cloud environments. Ability to set up and maintain monitoring dashboards, alerts, and logs.
Familiarity with Continuous Integration/Continuous Deployment (CI/CD) tools for automated testing, deployments, provisioning, and observability.
Ability to manage and respond to incidents, perform root cause analysis, and implement post-mortem reviews.
Understanding setting, monitoring, and maintaining Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs) for system reliability.

Nice To Haves

Experience working with enterprise-scale financial services or other regulated industries
5+ years of experience in SRE, DevOps, infrastructure, or cloud engineering roles, preferably supporting large-scale, distributed systems.
Excellent problem-solving, troubleshooting, and communication skills.
Experience leading technical projects or mentoring junior engineers.
Certifications: Certified Engineer, DevOps, SRE, CSREF

Responsibilities

Design, build, and maintain highly available, scalable, and secure cloud infrastructure on platforms such as AWS, GCP, or Azure.
Develop and implement automation for provisioning, monitoring, scaling, and incident response using Infrastructure-as-Code tools (e.g., Terraform, CloudFormation, Ansible).
Monitor system reliability, capacity, and performance; proactively detect and address issues before they impact users.
Respond to production incidents, participate in on-call rotations, and lead post-incident reviews to drive root cause analysis and reliability improvements.
Collaborate with software engineering and security teams to ensure new services and features are production-ready and meet reliability standards.
Build and maintain tools for deployment, monitoring, and operations; automate manual processes to reduce toil.
Document operational processes and system architectures to ensure knowledge sharing and repeatability.
Continuously evaluate and implement new technologies to improve system reliability, security, and efficiency.

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.
They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching.
They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
Compensation range: $ 65,000.00 to 98,000.00 per year