Cloud Engineer, Specialist

The Vanguard GroupWayne, PA
2dHybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

  • Minimum of five years related work experience.
  • Strong Operational Knowledge of AWS Core Services (CloudFormation, Lambda, S3, VPC, ECS, EC2, IAM, KMS)
  • AWS Solutions Architect Experience in Alerting and Monitoring platforms like Splunk and Grafana
  • Experience building Self Service Automation Platforms for others to consume (Sevicenow, Python)
  • General scripting experience (python, PowerShell, bash, AWS CLI)
  • Knowledge of CI/CD Pipeline Products and how they are used (Github Actions primarily, Bamboo acceptable)
  • Strong IT Troubleshooting skills for break/fix situations
  • Undergraduate degree in a related field or the equivalent combination of training and experience.

Responsibilities

  • Designs, implements, and deploys cloud platforms to support and meet business needs.
  • Identifies, recommends, and implements opportunities for improvement and performance issue solutions.
  • Provides advanced level technical support and ensures reliable operation of cloud production.
  • Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms.
  • Maintains comprehensive technical knowledge of software and infrastructure platforms.
  • Develops technical standards.
  • Tests and evaluates IT vendor products.
  • Reviews configuration parameters to optimize system performance and maximize operation uptime
  • Elevates code into the development, test, and cloud production environments on schedule.
  • Provides follow up production support.
  • Submits change control requests and documents.
  • Learns and understands client area business functions and requirements.
  • Determines the appropriate technical tool to address the client's business needs.
  • Trains and mentors more junior staff on processes and releases.
  • Troubleshoots and resolves complex issues elevated from staff.
  • Provides guidance and consultation as required.
  • Updates, writes, and maintains documentation for the department.
  • Administers system activities.
  • Writes the technical portion of assigned deliverables.
  • Performs systems analysis, including system requirements analysis and definition, and logical design.
  • Participates in special projects and performs other duties as assigned.
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