Cloud Engineer - Manager - Consulting - Location OPEN

EY • Hartford, DC

1d • Remote

About The Position

The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers, and software engineers enable our clients to solve their most complex product challenges and positively impact people and the world. Software engineers are problem solvers. While most have deep expertise in specific areas of the technology stack (front end, back end, data, security etc.), all are comfortable swimming across lanes. This is really important in delivering the product and platform outcomes that our customers expect.
In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements.
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.

We are seeking a team member with strong hands‑on experience building and operating cloud infrastructure and Kubernetes platforms. This role focuses on designing, provisioning, and running the underlying cloud and container platform that application teams rely on in production.  The goal is to support our clients to transform their business through technology.  You will work with customers’ technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement.  As a Manager, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure.

Requirements

• A Bachelor’s degree required (4-year degree).
• Typically, no less than 4 - 6 years of relevant experience.
• Proven record operating High Availability services on Azure (4+ years)
• Expert understanding of core Azure services such as but not limited to: Azure Functions, Azure Container Apps (or Azure App Service), Azure SQL Database, Azure Blob Storage, Azure Kubernetes Service (AKS), Azure Monitor (Log Analytics & Application Insights), and Azure Managed Prometheus.
• Experience designing, deploying and managing container orchestration platforms using Kubernetes
• Experience implementing SRE standards for Resiliency and Scalability of microservice architectures in Kubernetes
• Experience with infrastructure automation using Terraform
• Experience implementing SLIs, SLOs and Error Budgets as part of development/delivery practices
• Experience monitoring container based microservices & Cloud Platform services
• Use of CI/CD tools - preferably GitHub Actions, Azure DevOps.
• Knowing agile methodology and being able to work by its principals
• Strong analytical and problem-solving skills
• Self-starter and strong, quick problem solving skills
• Proficient in Agile delivery and development methodologies.
• Experienced in application delivery processes and application development tools.
• Strong understanding of quality assurance and testing practices.
• Knowledgeable in system development lifecycle and technology integration.
• Provide depth and breadth in cloud and networking infrastructure best practices

Nice To Haves

• A passion for delivering commercial software products and platforms to market
• Be deeply technical and constantly in a state of learning
• Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives
• Fearless in getting “hands-on” with technology and execution
• Strong understanding of modern software engineering processes
• Deep understanding and interest in cloud and distributed systems architectures
• Comfortable with ambiguity with a drive for clarity
• Experience leading and growing technical talent (for software engineering managers)
• Experience in leading teams and managing change effectively.
• Strong negotiation and influencing skills.
• A proven track record of building and managing client relationships.
• Strong negotiation and influencing skills.
• Experience in managing change effectively.
• A track record of leading teams successfully.

Responsibilities

• Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Provide direction and feedback to team members, ensuring successful task completion.
• Lead one or more infrastructure workstreams, driving execution and delivery
• Work closely with development teams and participate in planning sessions to achieve high level of availability, reliability and performance of their service and platform requirements
• Collaborate with other teams (Platform, Security) to align infrastructure with application requirements
• Stay apprised of work and technology in use across all team workstreams
• Implement automated solutions for builds and deployments (CI / CD)
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health
• Automate the provisioning of Infrastructure using tools such as Terraform
• Automate, optimize and drive efficiency in processes, tools and communication across teams
• Apply SRE best practices, establish standards and policies for continuous improvements
• Act as an approver for production changes and pull requests (PR) to maintain system stability, ensuring adherence to security, compliance, and operational best practices

Benefits

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• The base salary range for this job in all geographic locations in the US is $142,600 to $261,500.
• The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200.
• Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
• In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager