Cloud & DevOps Engineer

UZURV•Richmond, VA

About The Position

We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grown, now providing millions and millions of trips a year in 18+ states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume. It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance. The Cloud and DevOps Engineer will play a critical role in providing support across multiple teams, including Data, Development/Release, QA, and Production Support. This role demands expertise in AWS and DevOps processes to ensure security, availability, scalability, cost controls, and efficient operations.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience in a Cloud and DevOps role, with a strong focus on AWS.
In-depth knowledge of DevOps processes, including CI/CD pipelines, automation, and infrastructure as code (IaC).
Experience with data warehouse management and report automation.
Strong understanding of security best practices and cost optimization strategies.
Excellent problem-solving skills and the ability to troubleshoot complex issues.
Effective communication skills to collaborate with various teams and stakeholders.

Nice To Haves

AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
Experience with monitoring tools and practices (e.g., CloudWatch, Prometheus, Grafana).
Knowledge of containerization and orchestration tools (e.g., Docker, ECS, Kubernetes).

Responsibilities

Support Technical Leadership Initiatives:
Provide guidance and support on cost optimization, security best practices, high availability, and scalability of cloud infrastructure.
Collaborate with various teams to ensure best practices are followed and to drive continuous improvement in cloud operations.
Development/Release Team Support:
Assist in the development and release process, ensuring smooth deployment of enhancements and features.
Work closely with developers to optimize application performance and infrastructure.
QA Team Support:
Support test automation efforts to improve the efficiency and effectiveness of QA processes.
Maintain and enhance continuous integration (CI) pipelines to ensure reliable and timely releases.
Data Team Support:
Manage and support data warehouse solutions on AWS.
Support data pipeline deployment efforts, focusing on infrastructure reliability and connectivity
Production Support Team:
Monitor production environments to ensure optimal performance and availability.
Troubleshoot and resolve production issues promptly, implementing monitoring enhancements as needed.