Cloud DevOps Engineer (Public Sector)

About the position

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. Appian is looking for a Cloud DevOps Engineer (Internally referred to as "Associate Architect") to scale Appian’s technical solutions and work alongside Appian’s delivery teams. As an Associate Architect, you will be an Appian technical leader within our Federal Customer Success team as well as an advisor to Appian’s clients. In this role, not only do you become an expert at installing, operating, and scaling the Appian platform, but you will also be scaling business process applications on our software. You will become a business process expert in the various industries of our clients. The ideal candidate will combine Appian technical, product and business skills to make our customers successful. This role is based at our Headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Responsibilities

• Provide exceptional customer interaction (verbal, written, face-to-face)
• Administer and manage an on-prem installation of an Appian environment
• Scale Appian’s technical solutions
• Work alongside Appian’s delivery teams
• Become an expert at installing, operating, and scaling the Appian platform
• Scale business process applications on Appian software
• Become a business process expert in various industries of clients

Requirements

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work
• Approximately 3-5 years of experience in IT systems administration
• Active government clearance at the Top Secret level or higher
• US Citizenship required for Public Sector roles
• CompTIA Security+ certification required prior to or directly following onboarding
• Experience with IaaS Solutions (e.g., Amazon Web Services, Google Compute Engine, or Microsoft Azure)
• Administration of one or more RDMS platforms (e.g., MySql, Oracle, DB2, SQL Server, Postgres, MariaDB)
• Programming/scripting experience (e.g., Java, Javascript, BASH, Perl, Ruby, C#, PHP)
• Kubernetes experience is a plus

Benefits

• Access to over 1,000+ Udemy courses
• Dedicated learning time for cloud systems administrator focus
• Agile-led work environment
• Continuous learning and mentorship opportunities
• Leadership program for new and aspiring managers
• Tuition reimbursement for education advancement
• Employee-led affinity groups for community building