Cloud Contact Center Engineer (NICE CXONE/ InContact)
Systemdomain•Lansing, MI
445d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Cloud Contact Center Engineer (NICE CXONE/InContact) is a technical lead role responsible for supporting and implementing complex agency contact center solutions. This position requires collaboration with cross-functional teams and agency business teams, focusing on release planning, development, testing, and enhancements of IVR systems. The engineer will also provide subject matter expertise in NICE CXONE solutions and manage stakeholder communications effectively.
