Cloud AI Platform Manager - Retail

MicrosoftChicago, IL
7d

About The Position

The Cloud & AI Platform M1 role in Retail & Consumer Goods is a people‑manager, platform specialist leadership position responsible for driving Azure and AI consumption outcomes across Microsoft’s most strategic retail and consumer goods customers. Unlike IC Solution Engineering roles that focus on individual opportunity execution, the M1 Cloud & AI Platform leader owns platform health, consumption strategy, and execution across a portfolio of accounts, often with large, committed MACCs and Unified Agreements. This role sits within the Cloud & AI Commercial Solution Unit (CSU) and works in close partnership with: ATU / STU sellers CSAMs Specialists and Solution Engineers Industry leadership (RCG) The role is not quota‑carrying in the traditional sense; instead, success is measured by Azure consumption, MACC health, Unified Health, and sustained platform adoption.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.

Nice To Haves

  • Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.
  • 6+ years solution or services sales experience.
  • 3+ years people management experience.

Responsibilities

  • Azure & AI Consumption Ownership (Primary Accountability)
  • Platform Strategy & Account Orchestration
  • Industry‑Specific Cloud & AI Leadership (Retail & CPG)
  • Team Leadership & Talent Development
  • Executive Engagement & Influence
  • Governance, Security & Platform Trust
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