Cloud Administrator 1

Central Research•Lowell, AR

4d•Hybrid

About The Position

The Cloud Administrator 1 is responsible for supporting, managing, and maintaining enterprise cloud environments across Microsoft Azure and AWS, along with providing on premises and in office technical support as needed. This role combines hands on cloud operations, monitoring, security compliance, automation, and user support activities. The ideal candidate is technically strong, detail oriented, and effective in a collaborative environment. This role supports virtual infrastructure, cloud services, identity platforms, and hybrid workloads. Security, compliance, and adherence to federal standards must be applied to all configurations and operational activities.

Requirements

Bachelor’s or Master’s degree in computer science, IT, or related field (experience may substitute for degree).
Strong understanding of cloud technologies such as virtualization, containerization, and orchestration.
Experience with scripting languages (Python, PowerShell, or similar).
U.S. Citizenship (per contract requirement).
Excellent analytical, troubleshooting, and communication skills.
Ability to obtain and maintain a 6c Public Trust clearance.
Must NOT be in default on any Federal Student Loans or defaulted loans that are guaranteed by the federal government (typically 270 days past due).
Felonies or misdemeanors within the last 7 years could cause an issue in obtaining a security clearance.
Applicants who have monies in non-medical Collections exceeding $7,500 could also cause an issue in obtaining the required security clearance.
Must be a US Citizen
Strong analytical skills with the ability to troubleshoot real time network and system issues.
Understanding of distributed computing, networking concepts, and cloud architectures.
Strong grasp of data center and cloud technologies.
Ability to relay technical information in a clear, understandable format to diverse audiences.
Familiarity with PCI controls, ITIL practices, ISO frameworks, and NIST guidelines.

Nice To Haves

AWS, Azure, or M365 certifications.
Military or DoD background in network security or similar environment.
Experience in Federal Government, DoD, Department of Education servicing centers, or financial/insurance industries.
Hands on experience with security frameworks such as NIST 800 53, PCI, ISO, and ITIL.

Responsibilities

Cloud Infrastructure & Platform Operations
Deploy, administer, and maintain Azure and AWS services, including virtual machines, storage accounts, networking components, identity services, and cloud native applications.
Manage hybrid cloud infrastructure and assist with integrations between on premises systems and cloud platforms (e.g., Azure AD Connect, VPN/Gateway configurations).
Monitor cloud resources for performance, cost optimization, and operational availability.
Assist in lifecycle management, patching, and configuration of cloud and virtualized systems. Security, Compliance & Governance
Implement and maintain cloud security controls aligned with federal and organizational policies.
Perform vulnerability remediation follow up, documentation, and reporting.
Identify noncompliance using DISA STIGs, CIS and other required frameworks.
Track and monitor virus activity through the Incident Response Program, documenting security and DR events per policy.
Support ongoing updates to incident response and disaster recovery plans.
Conduct continuous monitoring and periodic audits for FISMA, HIPAA, PCI DSS, HITRUST, ISO 27001, and other regulatory standards.
Schedule and distribute recurring cybersecurity reports. Automation & Optimization
Assist with developing automated processes for provisioning, monitoring, configuration management, and security enforcement (PowerShell, Python, cloud native automation tools).
Support Infrastructure as Code (IaC) efforts using modern tooling (ARM/Bicep, Terraform, CloudFormation preferred). Collaboration & Cross Team Support
Work closely with infrastructure, security, telephony, and operations teams to ensure reliable and compliant cloud service delivery.
Participate in planning sessions for new cloud initiatives and provide recommendations based on best practices.
In Office / On Premises Support Activities
Provide in office technical support as needed, including workstation support, hardware troubleshooting, network assistance, and onsite support for IT teams or leadership.
Support local incident response, device configuration, and troubleshooting activities requiring physical presence.
Assist with equipment deployment, inventory tasks, and hands on support for hybrid infrastructure components.