Closing Team Leader

Target • Warwick, RI

107d • $24 - $40

About The Position

The Closing team continues the momentum from the team's day of hard work to finish strong; they take care of the guest until the doors close each night. They prioritize through the eyes of the guest, have a deep understanding of each leader's vision for their business, and have fun with the team while nailing closing routines. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of Closing Team Leader can provide you with skills and experience of guest service fundamentals and experience building and fostering a guest first culture across the store, driving storewide sales volume and profitability results, and developing effective business partnerships across the store to achieve common goals.

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to communicate on multiple frequency devices and operate handheld scanners.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and other team members.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Demonstrate a service culture that prioritizes the guest experience.
• Model, train and coach expectations to deliver the service standard.
• Understand your role in sales growth and how each area contributes to and impacts total store profitability.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience.
• Assist leaders through communication and collaboration to influence current sales performance and workload deliverables.
• Support your leader with store operations by seeing the store through the lens of the guest.
• Use business planning tools to share priorities and business updates with store leadership.
• Take action to achieve performance goals.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding and learning and help close skill gaps through development, coaching and team member interactions.
• Support your leader in establishing clear goals and expectations and hold team members accountable to expectations.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning.
• Follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
• Model creating a welcoming experience by greeting guests.
• Demonstrate how to engage with guests when assistance is needed.
• Model the execution of physical security processes.
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount.
• Short term disability.
• Long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED