Closing Specialist

Neighbors Bank

5d•$55,000 - $70,000•Remote

About The Position

Do you find satisfaction in getting things across the finish line, especially when every detail matters? What if your love of structure, precision, and process could help people close on the biggest purchase they’ll ever make? Neighbors Bank, a leading innovator in the mortgage industry, is looking for detail-driven individuals who excel in fast-paced, process-heavy environments. If you find joy in staying organized, beating deadlines, and ensuring every “i” is dotted and “t” crossed, this might just be your ideal role. Our Closing Specialists play a key role in the final stretch of the home loan journey. They ensure every closing document is accurate, compliant, and delivered on time while helping borrowers cross the finish line with confidence. To be considered, candidates must have at least 1-year experience working in mortgage operations, including working with disclosures and closing documentation. Familiarity with borrower pipelines, regulatory timelines, and internal communications is essential. We’re a fully remote company with an award-winning culture, where your strengths are celebrated and your contributions matter.

Requirements

Have at least 1-year experience in a mortgage operations role (processing, disclosures, or similar).
Are highly organized and love administrative work with clear expectations and deadlines.
Embrace repetition and understand that process is the path to success.
Communicate clearly and professionally, both in writing and over the phone.
Stay calm and focused when things get busy or timelines get tight.
Can manage your own time and stay productive in a fully remote environment.

Nice To Haves

Preferably have experience working with multiple loan products (FHA, Conventional, and/or USDA).

Responsibilities

Review and audit all loan documents for accuracy and completeness.
Draft closing documents and assemble complete closing packages.
Work closely with team members and third parties to coordinate title work and ensure accurate Closing Disclosures (CDs).
Collaborate with Loan Officers, Loan Coordinators, and Underwriters to clear final conditions.
Troubleshoot and solve issues quickly to keep files on track and timelines intact.
Stay up to date on guidelines, processes, and compliance requirements.
Maintain clear communication with all stakeholders throughout the process.