Closing Shift Leader

Chick-fil-A•Kansas City, MO

26d

About The Position

We are the Beacon on Barry - where people are nourished, equipped and prepared for the road ahead. We are looking for a highly motivated and guest-focused individual to join our Chick-fil-A team as a Closing Team Leader. In this role, you will be responsible for assisting the director team in overseeing the day-to-day operations of the restaurant and ensuring that our high standards of quality, service, and cleanliness are met. The ideal candidate will have previous leadership experience in a fast-paced restaurant environment, strong communication and interpersonal skills, and a passion for providing exceptional service.

Requirements

Proven experience in a supervisory role in a high volume environment.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational capabilities.
Ability to work well under pressure and meet tight deadlines.
Must be able to stand for long periods of time and lift up to 50 pounds.
Must be available to work Saturdays and major holidays.
Availability must include ability to close a minimum of 4 days per week, including Friday and Saturday.

Responsibilities

Providing exceptional guest service and ensuring that guests have a positive dining experience
Supervising team members and providing guidance and support as needed.
Monitoring food quality and safety standards to ensure compliance with Chick-fil-A policies and procedures.
Training and developing team members to maximize their potential and performance.
Handling guest complaints and resolving issues in a timely and professional manner.
Assisting with labor management to ensure proper staffing levels and labor cost controls.
Fosters a culture of caring.
Upholding Chick-fil-A's values and culture by leading by example and demonstrating integrity, respect, and excellence in all aspects of the job.
Daily cash handling procedures and settlements.