Closing Manager Sandersville

Piggly Wiggly Food/Fresh For Less and Affiliated Companies•Sandersville, GA

9d•Onsite

About The Position

The Closing Manager is responsible for overseeing store operations during closing hours, ensuring customer satisfaction, and maintaining high standards in grocery department operations, inventory management, merchandising, and food safety. Responsibilities for all staff Employees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work. Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times. Attendance and timeliness are a must for each shift. Principle Responsibilities job specific: Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings. Develop and implement strategies to drive sales and increase profitability. Manage the store's budget, including monitoring expenses and minimizing waste. Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking. Ensuring store layout is customer-friendly and products are easily accessible. Hire, train, and firing staff, ensuring excellent customer service is provided by all and each employee is aware and follows company policies and procedures. Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers. Monitor and analyze sales and customer data to identify trends and opportunities for improvement. Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products. Resolve customer complaints and ensure a high level of customer satisfaction. Resolve internal conflicts ensuring that policies and procedures are followed, and appropriate personnel are notified of the event and documentation if any is placed in the file. Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge. Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth. Monitoring safety and health regulations ensure all are being adhered to in each department. Knowledge, Skills, and Ability Strong leadership and management skills to effectively lead and motivate a team. Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively. Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks. Sound financial management skills to analyze financial data and make informed decisions. Problem-solving and decision-making skills to address issues promptly and effectively. Attention to detail to ensure accuracy in inventory management and compliance with regulations. Knowledge of supermarket operations, including merchandising, inventory control, and customer service. Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks. Knowledge of OSHA and Certifications necessary for the handling of raw and cooked foods. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc. and checkout procedures according to company policy. Ensuring that managers and staff have received training as appropriate. Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs) Required Qualifications Bachelor’s degree in business administration, Retail Management, or a related field (preferred). Proven experience as a Supermarket Manager, General Manager/Store Director, or in a similar role. Knowledge of retail industry trends and best practices. Familiarity with safety and sanitation regulations and standards. Strong understanding of financial management principles. Ability to work flexible hours, including weekends and holidays. Excellent customer service skills. Management: 2 years (Required) Knowledge, Skills, and Ability The role of a General Manager/Store Director is important in ensuring the smooth and efficient operation of the store. This job description highlights the key responsibilities and qualifications needed for the position. By attracting and hiring qualified individuals for this role, supermarkets can ensure that they have a capable leader who can effectively manage staff, oversee inventory and finances, and provide excellent customer service. Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodation Ability to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodation Ability to work varied hours/days as business dictates. Other related duties as may be needed in the department. Potential Career Path from this Position: District Manager Other Executive opportunities Qualifications

Requirements

Strong leadership and management skills to effectively lead and motivate a team
Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively
Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks
Sound financial management skills to analyze financial data and make informed decisions
Problem-solving and decision-making skills to address issues promptly and effectively
Attention to detail to ensure accuracy in inventory management and compliance with regulations
Knowledge of supermarket operations, including merchandising, inventory control, and customer service
Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks
Knowledge of OSHA and Certifications necessary for the handling of raw and cooked foods
Bachelor’s degree in business administration, Retail Management, or a related field (preferred)
Proven experience as a Supermarket Manager, General Manager/Store Director, or in a similar role
Knowledge of retail industry trends and best practices
Familiarity with safety and sanitation regulations and standards
Strong understanding of financial management principles
Ability to work flexible hours, including weekends and holidays
Excellent customer service skills
Management: 2 years (Required)

Responsibilities

overseeing store operations during closing hours
ensuring customer satisfaction
maintaining high standards in grocery department operations, inventory management, merchandising, and food safety
Employees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work
Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times
Attendance and timeliness are a must for each shift
Arrives at the workstation on time, appropriately groomed, dressed, and ready to work
works all scheduled shifts and attends required training courses and meetings
Develop and implement strategies to drive sales and increase profitability
Manage the store's budget, including monitoring expenses and minimizing waste
Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking
Ensuring store layout is customer-friendly and products are easily accessible
Hire, train, and firing staff, ensuring excellent customer service is provided by all and each employee is aware and follows company policies and procedures
Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers
Monitor and analyze sales and customer data to identify trends and opportunities for improvement
Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products
Resolve customer complaints and ensure a high level of customer satisfaction
Resolve internal conflicts ensuring that policies and procedures are followed, and appropriate personnel are notified of the event and documentation if any is placed in the file
Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge
Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth
Monitoring safety and health regulations ensure all are being adhered to in each department
Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc. and checkout procedures according to company policy
Ensuring that managers and staff have received training as appropriate
Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds
stand and/or bend over a worktable for duration of shift
work varied hours/days as business dictates
Other related duties as may be needed in the department