Closing Manager Full Time

BJ's Wholesale Club

69d • $23

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Requirements

• 2 years of experience in retail, supermarket, or warehouse perishable operations required.
• Experience in managing inventory turnover and waste reduction strategies.
• Forklift Certification required.
• High school diploma required; college degree preferred.
• Basic computer proficiency (MS Word, Excel, Email) required.
• Open shift availability required.
• Must be at least 18 years of age.
• Must maintain all training and required certifications.

Responsibilities

• Provide leadership and direction within the club and drive club performance.
• Lead the Assistant Closing Manager, Recovery team, and Utility team.
• Maintain policies and procedures and deliver a positive service experience to members.
• Assist in audit compliance efforts and oversee onboarding, certification, and training.
• Serve as Manager on Duty (MOD) for the club as needed.
• Exhibit strong business acumen through strategic thinking and data-driven decision-making.
• Model leadership competencies and act as a champion for growth.
• Provide teams with the information, direction, and support needed to succeed.
• Foster collaboration, provide clear direction, and hold team members accountable.
• Set clear expectations, follow up consistently, and drive execution.
• Support team development through training, feedback, and on-the-job coaching.
• Promote strategic thinking, ethical decision-making, and inclusion.
• Foster open communication and team trust.
• Ensure daily execution of GOLD Member Standards are met.
• Monitor Member engagement and department execution.
• Support team in resolving Member issues and delivering satisfaction.
• Oversee Recovery, Utility, Perishables, and overnight prep to ensure readiness for morning open.
• Actively walk the floor during closing hours to observe and engage with Members and team performance.
• Validate registers are open and service areas are operational through final Member transactions.
• Monitor closing in-stocks, product rotation, culling, and merchandising.
• Conduct quality and date checks on products.
• Confirm daily cleaning checklists and safety procedures are completed.
• Schedule and coach Assistant Closing Manager, Recovery and Utility Clerks.
• Ensure sanitation, cold chain, and safety checklists are completed daily.
• Ensure departments are clean, stocked, and ready for the next day.
• Identify issues with equipment and escalate repairs proactively.
• Reinforce ServSafe, PPE, and department-specific training.
• Support departments in the bottom quartile by ensuring consistent follow-through on action plans.
• Work closely with ACMs, Club Manager, and Department Leads to improve closing routines.
• Execute assigned tasks and ensure compliance with product liabilities and company initiatives.
• Follow all safety protocols and procedures to ensure compliance and effective equipment use.
• Demonstrate consistent presence as an essential function of the role.

Benefits

• BJ’s pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees