Closing Coordinator (Austin, TX)

Rocket Companies

4d • $26 - $51

About The Position

As a Closing Advisor, you will be the main point of contact for customers and real estate agents on specific transactions. About the role Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process Manage each file from start to finish and make sure each team member is completing their workflow. Ensure that the process stays organized and all contract contingencies are being met Obtain pertinent info from clients and agents for the title department to clear the title Deliver great customer experience while guiding clients and agents through the closing process Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients Oversee title and closing for all residential projects/clients in your market Managing assigned tasks for yourself and your support team Verifying title clearance of assigned files prior to closing Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency. Reviewing closing documents prior to and after closing to ensure completeness and accuracy Ensure the file is balanced before sending to the funding Ensure that documents for recording are complete and ready to record before sending to post-closing.

Requirements

• A strong customer service background
• Strong written and verbal communication skills
• 2 years of experience as an Escrow Officer or related role

Nice To Haves

• Qualia and Tableau knowledge
• Attention to detail and the ability to be organized in a fast-paced environment

Responsibilities

• Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process
• Manage each file from start to finish and make sure each team member is completing their workflow.
• Ensure that the process stays organized and all contract contingencies are being met
• Obtain pertinent info from clients and agents for the title department to clear the title
• Deliver great customer experience while guiding clients and agents through the closing process
• Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients
• Oversee title and closing for all residential projects/clients in your market
• Managing assigned tasks for yourself and your support team
• Verifying title clearance of assigned files prior to closing
• Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency.
• Reviewing closing documents prior to and after closing to ensure completeness and accuracy
• Ensure the file is balanced before sending to the funding
• Ensure that documents for recording are complete and ready to record before sending to post-closing.

Benefits

• Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too!
• We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life.
• We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.
• Simply put: We’ve got your back.
• Check out our full list of Benefits and Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed