Closeout Coordinator

CORNELS PLUMBING HEATING & AIR • Portland, OR

1d • $25 - $32 • Hybrid

About The Position

Cornel's is a fast growing, locally owned, home services company. www.cornelsplumbing.com We are seeking a Closeout Coordinator to join our team. Pay range: $25-$32/hour, full time. This position has the ability to work remotely up to two days each work week after training is completed. General operating hours are 7am-4pm M-F. Primary Focus: All tasks after work scope is complete, plus AR, callbacks, warranty, and coverage.

Requirements

• Ability to handle fast moving processes and work with a team.
• Experience using ServiceTitan on a daily basis at a basic level
• Experience in trade specific support role.
• Position is an office support position which can include; prolonged sitting, keyboard typing, occasional standing, traversing the room and building, bending to access equipment, and attending meetings.

Responsibilities

• Inspections (HVAC & Plumbing) Schedule all required inspections once work is complete Coordinate with customers and the city/county Track inspection results and follow up on corrections if needed
• Final Balance Collection & Invoicing Batch invoices once work is complete and ready for billing Review invoices for accuracy prior to sending Collect final payment after job completion When financing payments are received, enter and apply all related purchase orders in ServiceTitan Communicate invoice details and balances due with customers Follow established collections process
• Equipment Registration & State Label Submission Register all HVAC and plumbing equipment as required Submit and enter all required minor labels to the state website for both HVAC and plumbing Confirm registration and label submission is completed within required timelines
• ServiceTitan Accuracy Ensure all equipment is entered correctly in ServiceTitan Verify serial numbers, model numbers, and job data
• Callbacks & Warranty (Plumbing) Manage all plumbing install callbacks Handle warranty-related issues and scheduling with plumbing Coordinate with techs and customers to resolve issues
• Accounts Receivable (AR) & Collections Own and monitor the AR report Ensure invoices are batched and sent in a timely manner Follow the AR collections process (calls, emails, reminders) Track payment status and document collection efforts Escalate delinquent accounts per company policy Take care of invoice from sub contractors and take responsibility of forwarding them to the accounting department
• Coverage & Backup Support Provide coverage for Plumbing or HVAC Coordinator during: PTO Call-outs High-volume periods Temporarily assume scheduling and customer communication duties as needed

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed