Clinician Liaison

LifeStance Health•Maralbeshi, MA

6d•$70,000 - $80,000•Hybrid

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. We are seeking a proven and highly motivated sales professional to serve as a Clinician Liaison with our care partners. Representing LifeStance clinicians, the Clinician Liaison will drive referral volume from primary and specialty care physicians, referral coordinators, hospital discharge planners, and other patient referral sources in the assigned market(s) through meaningful interaction that centers around shared patients. The position will report directly to the National Business Development Director and work together with LifeStance’s clinical and operations team members to hardwire referral relationships with our multidisciplinary team of clinicians. The Clinician Liaison will spend 70% of their time in the field visiting referral partner care sites, building relationships and serving as the face of LifeStance. This will likely equate to 3 days/week in the field to meet in person visit target with some overnight travel based on territory size. The other 2 days/week will be virtual. Compensation: $70,000 - 80,000/annually, plus annual bonus potential Territory: New England (MA, RI, ME, NH) will be in-market 70% of the time Seeking candidates located in Boston

Requirements

Bachelor’s degree in business, marketing or related field
1-2 years of marketing, sales, and/or business development experience
Excellent interpersonal and organizational skills
Demonstrate the ability to facilitate dialogue with contacts that result in receiving the next the referral.
Proactive self-starter who is motivated to achieve goals and achieve metric-based targets
Collaborating in an accountable team environment
Comfort using data to prioritize efforts and drive improved performance
Open to receiving constructive feedback to optimize call plan impact
Use Salesforce daily to document visits according to LS expectations, monitor call plan actualization, and manage book of business.
Qualified candidates must be legally authorized to be employed in the United States
Valid driver's license and acceptable driving record
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Responsibilities

Manage customer expectations by building a relationship designed to keep the provider informed and ensure their voice is heard to optimize care delivery.
Create a high impact call plan with referring providers and care sites to drive patient volume to our practices through progressive selling.
Plan and conduct frequent in-person visits to primary and specialty care offices, hospital discharge planners, and other referral sources to advance their shared patient relationship with LS clinicians.
Serve as a knowledge expert in the therapeutic services offered by LifeStance and the patient types we serve so that referring providers are better equipped to connect patients with the help they need.
Collaborate with our local practice operations team to increase local touch points with existing referral partners by coordinating scheduled meetings with appropriate contacts.
Arrange educational meetings in coordination with LifeStance’s clinical leadership teams to increase clinician to clinician interactions
Utilize virtual and digital touches with new and existing referral sources when in person visits are not an option.
Attend local conferences and other marketing opportunities, as needed
Expand the depth and breadth of existing referral relationships by developing relationships with senior leaders of primary and specialty care practice groups.
Operate with high integrity in compliance with company policies and procedures and laws / regulations