Clinician, Denial Management - Remote

Med-MetrixGarden City, NY
1dRemote

About The Position

The Clinician, Denials Management will review appeals against medical records to ensure accuracy and thoroughness.

Requirements

  • 4-year degree in a related field is required
  • Must be a Registered Nurse with clinical experience
  • Experience in medical chart review
  • Hospital nursing experience
  • Ability to learn proprietary databases
  • Proficiency in Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
  • Gracious and welcoming personality for customer service interaction
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.

Responsibilities

  • Maintain the integrity of information in each appeal produced
  • Review a high volume of written appeals to ensure information is medically accurate
  • Research payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment
  • Make recommendations for workflow revisions to improve efficiency and reduce denials
  • Review payor communications, identifying risk for loss reimbursement related to medical policies and prior authorization requirements; escalates potential issues to clinical stakeholders, managed care contracting, and Revenue Cycle leadership as appropriate
  • Identify opportunities for process improvement and actively participate in process improvement initiatives
  • Other duties as assigned
  • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
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