Clinical Vendor Management Specialist (Client Dedicated/ Remote)

Syneos Health

312d

About The Position

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE.

Requirements

• BA/BS preferred in the sciences, information technology or related disciplines in the natural science/health care field or equivalent combination of education and experience.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication skills (interpersonal, written, verbal).
• Good project management, organizational, planning, customer service, and time management skills.
• Ability to be flexible and adapt to change.
• Ability to prioritize and manage tasks, and make effective decisions in a fast-paced environment.
• Ability to work independently as well as part of a multi-disciplinary team.
• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred.
• Knowledge of regulatory requirements for clinical trials and medical terminology is preferred.
• Experience with Microsoft Office products including MS Word, MS Excel, MS PowerPoint, and MS Outlook.
• Responsible for performing activities that are in compliance with applicable Corporate Business Practices.

Nice To Haves

• Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company.
• Knowledge of regulatory requirements for clinical trials and medical terminology.

Responsibilities

• Completes tasks required to support end users with the selection, onboarding, oversight and offboarding of Vendors/Vendor services used in support of clinical trial delivery.
• Develops knowledge and builds proficiency to support the continual evaluation of Vendor usage, spend and strategic fit.
• Provides regular and timely status updates to customers regarding the progress of their requests and Vendor onboarding activities.
• Acts as a primary point of contact for the Vendor during the onboarding process, liaises with relevant stakeholders to respond to questions relating to the requirements.
• Tracks the progress of each new Vendor/Vendor service going through the onboarding process.
• Contributes to contract negotiations and the development and execution of clinical Vendor contracts.
• Assists in the collection of data to be used for the analysis and evaluation of Vendor performance and risks.
• Contributes to regular quality metrics trend analyses, and supports customers and stakeholders with the resolution of quality issues.
• Assists with collection of periodic metrics on the status of the Clinical Vendor Management services.
• May participate in Sponsor, internal, or agency audits and inspections as required.
• Contributes to the definition and documentation of the Clinical Vendor Management lifecycle.
• Contributes to the development, review and refinement of Clinical Vendor Management Standard Operating Procedures.
• Maintains the Clinical Vendor Management databases and internal webpage(s).
• Contributes to the development and implementation of training to support end users.
• May train and mentor other Clinical Vendor Management team members.
• Builds in-depth knowledge and subject matter expertise, and maintains proficiency in Clinical Vendor Management processes.

Benefits

• Career development and progression.
• Supportive and engaged line management.
• Technical and therapeutic area training.
• Peer recognition and total rewards program.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree