Clinical Trials Site Director

Headlands Research•Plymouth, MA

3d•Onsite

About The Position

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. This position is based onsite in Plymouth, MA and is a full-time role. You can read more about us at headlandsresearch.com. The Role The Site Director’s role is to implement operational processes and systems to ensure the highest level of patient satisfaction and quality of data. The Director also coaches and mentors all the site staff so that each can reach their highest potential and contribute to a strong performing team. In addition, Site Director is the champion for screening, patient retention, and meeting or exceeding the monthly enrollment and financial targets. The Site Director is also responsible for budgeting and tracking site financials & key performance indicators.

Requirements

Bachelor’s degree
3+ years of experience in clinical trials as a primary study coordinator, data structuring, or project coordination
3+ years management
Healthcare or research experience preferred
Detail-oriented
Strong critical thinking skills
Strong ability to multitask
Strong computer skills
Ability to communicate clearly and effectively (written and oral)
Excellent interpersonal and customer service skills

Nice To Haves

Healthcare or research experience preferred

Responsibilities

Oversee financial and contractual performance on studies
Maintain strong relationship and work as liaison between clinical team and Sponsor/Contract Research Organization (CRO)
Verify and update study budgets
Invoice and apply payments from Sponsor/CRO
Reconcile study throughout
Conduct Month-End processes – revenue recognition, AR reporting, reconciliation, and billing
Prepare and follow up on Accounts Receivable Statements
Accountability for DSO and invoicing metrics
Perform financial analysis and reporting
Manage projects within owned accounts, or across sites in financial area
Perform other duties as assigned