Clinical Trial Management System Administrator

Nevada System of Higher Education•Evanston, IL

63d•$33 - $49•Onsite

About The Position

As a member of the Office of Clinical Research team, CTMS Administrator supports OCR’s efforts to establish a robust reporting program drawn from the data housed in the Clinical Trial Management System (CTMS) for a variety of users and audiences (individual investigators, study teams, departmental research units, institutional leadership, affiliates leadership, etc). This role is responsible for building protocols and calendars within the CTMS. The CTMS Administrator will consult with users and stakeholders to establish report requirements, then process and analyze the extracted data to create complex reports, dashboards and data summary requests. This role will also serve a vital role in the OCR intake process to log and process new submissions. CTMS Administrator will provide support to users, including troubleshooting system and access issues, as well as auditing system data and making corrections/edits, as needed. This role will, in many ways, function as the “face” of the CTMS and OCR by being the front line of end-user interaction and support. The CTMS Administrator will stay current on information, technology, industry trends and developments, and will recommend applicable and reasonable process changes as appropriate.

Requirements

Bachelors Degree Required
Experience within a medical or clinical research setting

Responsibilities

Develop accurate protocol, calendar, and budget builds for the CTMS.
Serve as an expert in CTMS for technology, function, and management needs.
Provide consultation regarding CTMS reporting options, communicate with users to gather information for specifications and data and/or end user workflows, and proactively analyze data based on identified trends, current environment and potential upcoming issues.
Provide assistance in the OCR intake process, including processing new submissions and updating the intake process
Collaborates with customers to ensure that applications(s) are running as expected, test functionality and workflows and create documentation on an ongoing basis for application software updates/enhancements
Provide ongoing assistance to end-users as they access and use the CTMS
Along with other members of the OCR in responding the questions and requests that are submitted via the OCR email inbox
Participate in clinical trial kick-off meetings, as needed
Provide navigation support to Investigators and CRU staff as they seek to start and then conduct a research project.
Assists with Office of Clinical Research special projects as needed.