Soleo Health Inc-posted 3 months ago
Full-time
Jackson, MS
251-500 employees

Soleo Health is seeking a Clinical Transition Coordinator to support our Jackson, MS market area. Join us in Simplifying Complex Care! The Clinical Transition Coordinator will primarily work closely with physicians in various specialty areas, case managers, internal sales, clinical and operations team members to coordinate a patient’s care transition from hospital or healthcare facility to an alternative site of care. In addition to providing a significant level of patient and family education related to their illness and planned treatment, this function will be responsible to secure new referral sources in collaboration with the local territory manager and local operations manager. The position will assist patients in their transfer to alternative sites of care only after the patient’s physician has ordered homecare services and the patient has selected the company as their provider of choice.

  • Work with the Regional Vice President and sales team to strategize and secure new referral sources in a geographic market.
  • Collaborate with the local territory manager to gain new referrals from physicians, case managers, and other potential points of call.
  • Promote the company internally and externally while assisting in the development of strategic planning initiatives.
  • Work closely with multidisciplinary team to maintain and implement up-to-date coordinated care plan to transition to an alternative site.
  • Communicate with all members of the healthcare team on behalf of the patient.
  • Provide feedback to healthcare providers regarding the acceptance and progress of patients and document all demographic, clinical, and payer information.
  • Assist branch staff in securing necessary paperwork and signatures needed to commence therapy and submit for payer reimbursement.
  • Communicate with referring physician’s office as appropriate to the patient and physician’s needs.
  • Work with hospital case management as a liaison between the company and healthcare providers.
  • Conduct pre-discharge hospital patient visits at the healthcare provider’s request to determine the need and eligibility for specialty infusion services.
  • Introduce the company upon acceptance of a healthcare provider’s referral and explain available services and financial/payer responsibilities to patient prior to discharge.
  • Work with marketing and sales team to educate physicians and facilities on available specialty infusion services.
  • Serve as a patient advocate and conduit to the company.
  • Maintain accurate and submit on a timely basis: expense reports, referral tracking, mileage reports, territory reports, sales plans and other documents and training programs mandated by the company.
  • Bachelor's degree or medical background preferred.
  • Registered Nurse or LPN license preferred.
  • Minimum five (5) years of clinical experience, home health field or management experience preferred.
  • Knowledge of hospitals, skilled nursing/rehab facilities including case management and discharge planning service needs.
  • Advanced practice expertise to identify and implement improvement processes, and the ability to design, direct and implement health care plans on behalf of the patient.
  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Paid Parental Leave Options
  • Affordable Medical, Dental, and Vision Insurance Plans
  • Company Paid Disability and Basic Life Insurance
  • HSA and FSA (including dependent care) Options
  • Education Assistance Program
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