Clinical Training Specialist - Charleston

AVITA Medical Americas, LLC•Charleston, SC

just now•Onsite

About The Position

AVITA Medical is a therapeutic, acute wound care company focused on developing and commercializing novel wound therapy technologies and skin reconstruction solutions, including the RECELL® System, Cohealyx®, and PermeaDerm®. The company operates with core beliefs centered on patients, employees, passion, quality, and integrity. The Clinical Training Specialist will be responsible for driving the utilization of AVITA products through education and by advising clinical customers on formularies, protocols, policies, and procedures. This role involves implementing internal and external educational programs to enhance the medical, clinical, scientific, and economic understanding of AVITA therapies. The specialist will also be an integral part of the AVITA team, collaborating closely with Sales, Marketing, and Medical Affairs to identify and develop clinical educational resources for key accounts.

Requirements

BS, NP, PA, RN/BSN, RN/MSN or other relevant degrees or certifications, with active license and in good standing.
Must be able to be vendor credentialed for all hospital burn & trauma centers, including Parallon and HealthTrust Verified Professionals.
Ability to travel extensively (approx. 60-70%) as needed within the assigned territory, including overnights weekly via air and or vehicle travel.
Ability to cover accounts outside of assigned territory on an as needed basis to assure seamless customer support.
Previous experience with education and training in a clinical setting.
A clinical skill-set that includes drive and self-motivation, strong interpersonal and communication skills, the ability to plan, organize, close and deliver, and the capacity to work autonomously.
Excellent interpersonal skills, interfacing with multiple constituencies including burn surgeons, operating room staff, burn/trauma/ICU nurses and sales staff in order to effectively build relationships with external customers and internal team members.
Entrepreneurial spirit with a competitive drive, and a work ethic conducive to success.
Initiative and follow-through on tasks, collaborative across cross functional teams, and ability to extend past the expressed Clinical Training Specialist requirements, as needed.
Continuously work to improve own performance by pursuing opportunities for learning and obtaining feedback on own performance.
Acute burn care experience required.
Demonstrated experience in managing projects effectively from start to completion.

Nice To Haves

Hands on bedside clinical burn unit experience and/or medical device industry experience a plus.
First-hand experience in working with customers, opinion leaders, operating room staff as well as broad exposure to the healthcare industry a plus.

Responsibilities

Be the customer’s clinical expert related to the RECELL System including indications, device set-up and skin processing, dressing changes, and related aftercare through hands on training sessions, surgical case support and dressing change support.
Clinically support and train on future devices and products as developed.
Professionally represent AVITA in the field ensuring high levels of visibility and customer satisfaction.
Supports cases outside of assigned territories, on an as needed basis.
Be an integral part of the AVITA team, working closely with Sales, Marketing and Medical Affairs to identify, report, and advise of customer needs, product performance and potential sales opportunities.
Execute clinical education programs for priority/target accounts that promote knowledge, increase product utilization and increase account revenue.
The Clinical Training Specialist acts as a liaison with key physicians and nurses regarding clinical needs, patient management direction, and effectiveness of products.
The Clinical Training Specialist acts as a field resource to the Marketing Department during product development, new product introductions, and product promotions.
The Clinical Training Specialist actively participates national, regional, and local conferences to increase the company visibility and credibility.
Meets quarterly with CTS Director to review clinical performance, target account progress, and competitive landscape.
Operates within defined budgets and strictly with in accordance with Corporate policies and procedures.
Performs administrative duties as defined by management, e.g., SalesForce, Insperity, Concur.