Clinical Training Specialist

Jobgether

6h • $75,000 - $85,000 • Remote

About The Position

This role offers the opportunity to lead clinical training initiatives that impact thousands of healthcare providers across multiple government programs. The Clinical Training Specialist will design, deliver, and optimize both live and digital training experiences, ensuring providers have the tools and knowledge to effectively use the platform. You will collaborate closely with clinical subject matter experts, cross-functional teams, and external stakeholders to create engaging, accurate, and scalable educational materials. This position requires strong project management, instructional design, and communication skills, with a focus on quality, compliance, and user engagement. You will play a key role in shaping the training strategy, enhancing provider adoption, and driving measurable improvements in platform utilization. The environment is collaborative, fast-paced, and mission-driven, with opportunities to innovate and influence the provider experience.

Requirements

• Bachelor’s degree in Nursing, Healthcare, or a related clinical field.
• 5–7 years of experience in customer service, client-facing, or customer success roles, preferably in healthcare.
• 2+ years of experience designing and delivering large-scale training programs.
• Familiarity with healthcare technology platforms, clinical systems, and government healthcare programs (e.g., CMS).
• Experience in clinical content writing, instructional design, and training development.
• Strong project management skills, with the ability to prioritize multiple initiatives effectively.
• Proficiency with Learning Management Systems (LMS) and remote training tools.
• Excellent interpersonal, verbal, and written communication skills, with the ability to translate complex clinical information into clear training content.
• Intellectual curiosity and continuous improvement mindset, with strong attention to detail.
• Comfortable collaborating cross-functionally in a remote, distributed team environment.
• Experience with project management tools such as Jira or Monday.com.

Responsibilities

• Design, develop, and deliver best-in-class live and digital training for provider organizations.
• Manage onboarding training programs and build out learning management systems (LMS) and training toolkits to ensure scalability.
• Create engaging training materials, webinars, and content, incorporating user feedback to continuously improve programs.
• Collaborate with clinical SMEs to ensure all content is accurate, clinically sound, and aligned with regulatory and compliance standards.
• Plan, execute, and track training sessions and activities, analyzing metrics to drive adoption and effectiveness.
• Maintain and update training materials to ensure relevance, accuracy, and clarity.
• Deliver high-quality virtual and, when needed, in-person training sessions to large audiences.

Benefits

• Fully remote position with approximately 10% travel.
• Medical, dental, vision, life, and disability insurance, plus Employee Assistance Program.
• 401(k) retirement plan with company match; flexible spending and health savings accounts.
• Up to 184 hours (23 days) of PTO per year plus company holidays.
• Up to 14 weeks of paid parental leave.
• Pet insurance.
• Salary range: $75,000–$85,000 annually, depending on experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees