Clinical Trainer - South Central

Sonova AG•Dallas, TX

3d•$85,000 - $105,000

About The Position

Are you passionate about empowering hearing care professionals and improving the lives of individuals with hearing loss? Phonak, a global leader in hearing solutions, is seeking a dynamic Clinical Trainer to support and educate our customers throughout the Dallas–Fort Worth, Austin, and Oklahoma City. As a Clinical Trainer, you’ll be the go‑to expert for Phonak customers, including audiologists, hearing aid dispensers, physicians, universities, hospitals, and large retail partners.

Requirements

Au.D. or Master’s degree in Audiology (required)
3+ years of hearing aid sales or dispensing experience—clinical or territory-based
Strong problem‑solving skills and the ability to thrive under pressure
Excellent time management, organization, and follow‑through
A proven ability to build and maintain strong professional relationships
Outstanding presentation and communication skills
Proficiency with Microsoft Office; CRM experience is a plus
A collaborative, team‑oriented mindset
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Nice To Haves

Experience fitting Phonak products (a plus)
CRM experience is a plus

Responsibilities

Leading engaging product trainings and demonstrations during new solution launches
Supporting sales efforts by partnering closely with Sales Representatives
Conducting needs analyses and recommending product solutions
Building and maintaining strong customer relationships across the region
Providing in‑person and remote clinical support, including phone and e‑learning sessions
Representing Phonak at regional, state, and national conferences
Participating in consumer events such as open houses and lunch‑and‑learns
Meeting weekly customer visit goals and documenting activities in CRM
Managing expenses and territory operations within guidelines
Mentoring new Clinical Training team members
Traveling frequently—up to 75% overnight

Benefits

Medical, dental and vision coverage
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO, floating Diversity Day, & paid holidays
Paid parental bonding leave
Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform
D&I focused: D&I council and employee resource groups