Clinical Trainer

Metropolitan Family Services • Chicago, IL

5d • $75,000 - $85,000

About The Position

Metropolitan Family Services
(MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.
MFS is currently looking to fill a new full-time role, Clinical Trainer! Within our Metropolitan Peace Academy (MPA) team!

Requirements

• Master’s degree in social work, Counseling, Psychology, or a related field from an accredited college or university, required.
• 5+ years of experience in training and development, including designing curriculum and coordinating training sessions, required.

Responsibilities

• Administer curricula addressing core clinical and CVI skills, including trauma care, mediation, conflict resolution, and community engagement.
• Co-develop curricula that integrate clinical modalities and evidence-based practices utilized in the VP-CST service model
• Administer training on issues of violence reduction, including cultural competence, humility, and multi-sector collaboration.
• Design, implement, and deliver specialized training programs and workshops for varying levels of CVI staff, including VP-CST team members (e.g., Peer Support Workers, QMHPs, LPHAs) and Peacekeepers.
• Deliver initial staff LPHA and VP-CST team trainings to review Medicaid standards, team structure, policies and procedures, documentation practices, the IM+CANS process, practice scenarios, and corresponding billing and coding.
• Facilitate ongoing development sessions for Peacekeepers (Pks), which include quarterly sessions on trends, restorative justice, and digital safety.
• Train on standardized protocols, such as Conflict Mediation & De-escalation techniques, and utilize proven models like CPI, CVI, and Restorative Justice frameworks.
• Provide technical support to the field in implementing new strategies that demonstrate program model fidelity and collaboration.
• Co-lead monthly convening for Team Leads, LPHAs, and organizational leadership to discuss challenges, address questions/concerns, offer “refresher” trainings, and incorporate multidisciplinary case consultations.
• Ensure standardization of wellness protocols to combat secondary trauma among Peacekeepers and CVI professionals
• Coordinate the collection and analysis of evaluation data to inform practice.
• Other duties as assigned

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level