Responsible for training our new and existing customers on all Cynosure products. This includes product training and support pre or post sale.
New Product training
Product re-training
Discuss critical account information with sales team before all trainings
Schedule initial training within target timeframe of two to three weeks of equipment installation
Ensure that new accounts have ordered the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
Provide input on updating educational material
Field clinical questions from customers when necessary
Record, communicate and track all visit
Embody and deliver the 'Exceptional Everyday'
Bachelor’s Degree or equivalent experience in nursing, education, life Sciences, or another related field. RN, LPN, NP, PA, Aesthetician, Laser Technician or equivalent.
Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.
Strong interpersonal skills, able to work with staff at all levels
Demonstrated problem-solving skills
Excellent written and oral communication skills
Demonstrates trustworthiness, respect and integrity
Must be able to schedule travel in the most efficient and effective manner to maximize time
Excellent communication skills written, verbal, and presentation.
Possess a positive, proactive approach to solving clinical issues or technical problems
Proficient in Microsoft Office applications and web tools.