Clinical Therapies Scheduling Coordinator - Float

Nationwide Children's Hospital•Columbus, OH

1d•Onsite

About The Position

Overview: This position is based on-site and will require travel to various Clinic locations within the Columbus Metropolitan area, depending on operational needs. Job Description Summary: Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling. Job Description: Essential Functions: Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics. Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information. Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments. Generates reports on scheduling activities and presents them to relevant parties as needed.

Requirements

High School graduate or equivalent, required.
Two years of medical secretary experience, required.
Excellent customer service skills to interact with the public internal and external.

Responsibilities

Manages the entire patient scheduling process
Maintains patient reminder activity
Creates templates
Identifies conflicts
Schedules patients as directed and according to availability and priority
Adjusts schedules and distributes updated schedules to necessary parties
Maintains accurate records and statistics
Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information
Sends reminders or directs phone calls to patients
Generates reports on scheduling activities and presents them to relevant parties as needed